FREQUENTLY ASKED QUESTIONS
Yes, we send goods to over 180 countries around the world. In addition, shipping is free as we cover the cost in order to ensure that our customers are always satisfied with their purchases at our store.
Your products are sent from our warehouse which is located in Asia.
Yes, we can guarantee it. We have thoroughly quality tested each of our products. Thanks to the low cost of production, we can provide very competitive prices.
Our store does not charge any extra fees. Whether the customer is to be charged with additional shipping costs, such as tax, depends entirely on the country to which it is sent. Any additional fees associated with this are to be covered by the buyer.
Please do not be concerned as your orders are on their way. Products are shipped separately for logistical reasons.
We try our best to ensure that your order is delivered as soon as possible. Delivery will take 10-35 business days, depending on the country to which the package is sent as well as whether there are a very high volume of orders.
In such an event, please contact us firstname.lastname@example.org We will be happy to resolve this misunderstanding along with providing you with additional benefits.
Yes, you will have access to information regarding the current location of your package. However, due to free shipping it sometimes happens that the courier company does not offer parcel tracking.
Upon receipt of the photo confirming the damage, you will receive a refund as soon as possible.
Yes, but only if the shipment has not yet been dispatched to you.